The History Of Hospitality Importance Tourism Essay

The History Of Hospitality Importance Tourism EssayThe hospitality exertion is a seam which provides transitional or short-run lodging with or without, food. It is one of the most fast growing industries in the world. This constancy is made up of many professions, near of these professions include chefs, general private instructors, give birthers of their own business, a director of marketing or an event directors each stimulateing together to produce good case gos to their customers. A service is a type of economic activity that is intangible it is not stored and does not result in ownership, delivering this service in the industry include people like, hotel maids or housekeeping, gardeners and receptionist all in all which atomic number 18 employed and overseen by the manager of the industry. The roles of the employees in the hospitality industry ar very important, they are the ones which carries out the good service towards the customers so that they crumb give goo d feedback and encourages their friends and family to come. There are 5 characteristics of service are The guest input are very important in the hospitality industry, so this industry always strives for outstanding guest satisfaction which testament lead to the loyalty of the guest and well profited products. In order to ensure that your hospitality business is successfully providing good service, these steps must be followedFocus on the guest make sure that their needs and wants come root since they are the ones disbursal money.Understand the role of the guest-contact employee.Weave a service culture into education and training systemsEmphasize high-touch instead of just high-techThrive on change, which sum always be willing to make step up your game and get new ideas.Giving good service in the hospitality industry is a very difficult task. According to Horst Schulze- there are three aspects of serviceService should be defected freeService should be timely nation should careHe also quoted that all hospitality business should be doing four thingsKeeping guest as equals, meaning trust you and happy to ferment a relationship with youFind new guestGet as much money as you slew from them without losing him/herCreate efficienciesAll which cannot be doable without delivering good quality service in the industry. According to William B. Martin, it is what hospitality is all about and what we do. One immanent difference between the hospitality business and early(a) business is that in hospitality we are selling intangible and perishable products.Part 2 what are the pros and cons of community based touring carryWhat are pros and cons?Pros and cons are the absolute and negative of an idea or thing. Pros are the positive and cons are negative.What is community based tourism?This type of tourism is about the allowance of touring car to some untouched areas which is very sensitive to the impact of nature. It allows the tourist to discover our local habitats a nd celebrate and respect our traditional cultures and rituals and enjoy the wildlife.Community based tourism is the same as environmental tourism. The pros of community based tourism represents the positive aspects and all important(p)s about this type of tourism, It details on the benefits it provides to the community the tourism is in. some positive aspects of community based tourism bring the locals to the awareness of all community problems, the tourist may very well feel compelled to bring back some positive actions to the environment and its easy to start a fundraising stuff that tourist will pay for like camp sites and park entry fees. Some former(a) pros of communication based tourism includeThe money gained from community based tourism goes back into the conservation of the areaThe wildlife habitat is protected so that it can attract these types of tourist.All visitors will be educated on these leaders while visiting the siteSome visitors carry back the knowledge they gai n from their nonplus to their own community/environment.More natural habitats are being reserved.The cons of community based tourism sheds a light on the negative aspects which this tourism brings Pollution- contaminant maybe the biggest negative aspects on community based tourism, this includes waste, physical damaged and noise.Waste- Tourists normally pack disposables when planning for a strip, which cause landfills.Physical damage- the destroying of flora and wight for animal accommodationsNoise- loud noises may scare animals out of the area.The locals of the environment can generate revenues from showing tourist around the attractions.Tourism Attraction Factors of the CaribbeanTourism has cause a very important part of the Caribbean. It has benefited the Caribbean in many ways such as providing the Caribbean people with jobs, promotion of the island and pride in which they gained from seeing how the tourist loved hearing about their cultural activities and history. Tourism is one of the main reasons why some of these islands are developed ain beauty and has a moneymaking growth to their economy. The Caribbean has become one of the most popular exotic destinations for the Americans and Europeans. There are many different types of tourism that can be found in the Caribbean such as adventure tourism which details activities such as coastline surfing, exploring the jungle and diving in the reefs, there is eco-tourism which basically involves the environment, it consist of site seeing of the islands nature and wildlife, you then have agro-tourism formally known as agricultural tourism which is the visiting of farms for the job experience or just for the enjoyment, sex tourism which is about tourist travelling for sexual activities, sports tourism which is when tourist travel to watch or part take in sporting events. present in the Caribbean we have attractions for all different types of people and personalities, since tourist normally search for the fact ors that best fulfils their personality. Tourism has become quite successful in the Caribbean and is constantly growing. Here are some factors that attract tourism to the CaribbeanThe cost-The cost of travelling to the Caribbean comparing to other countries located in Europe, Asia and Latin America is cheaper and more affordable. This has become an essential factor in tourism growth in the Caribbean.Ease of access- The Caribbean is accessed quickly and easier to tourist from the northern hemisphere like North America. This has become another essential factor that has been benefiting the growth of tourism in the Caribbean.Accommodation The Caribbean has been developing a number of accommodations which has become a factor which has been benefiting the growth of tourism in the Caribbean. news report The Caribbean has been a destination of choice in being a tourism product from the 1800s, and its bewitching resorts and relaxing environments has been apart of their history. The good r eputation of the Caribbean has a tourism destination has been a essential factor in the growth of tourism in the CaribbeanPleasing weather- this is the warm sunlight which is one of the most important attraction factors in the Caribbean that every tourist looks forwards to while travelling to the Caribbean islands.Hospitality is the duty of the country being visited. The tourist should be treated as a friend and the service provider should be courteous and welcoming.The Caribbean islands have been historically popular with the tourist from America, Canada and Europe. During the world recession in 2010 the Caribbean tourism product slowed tho remained its strength in percentage.Part 3 ReportThe Goblin hill hotel, Port Antonio, PortlandThe hospitality industry deals with people, good service and product and delivering that good service to the people via hotels, restaurants, spas and inns, the most important thing in the hospitality industry is keeping the customers happy and always s atisfied by always delivering good quality services and making the product worth paying for. When tourist come to our resort they mostly go for the enjoyment of the great view of the beach, a marvelous environment up in the hills not too far of the main but quiet, and the enjoyment of nature trailing which leads to a rain forest. The hotel is filled with beauteous floral arrangements and great employees with wonderful working personalities built especially to please the guest of the hotel. When visiting the Goblin hill hotel the warm welcome of the receptionists alone will make you happier of your decision to stay at the hotel. Both employees and manager all work together to complete a simple but difficult offer which is to serve the guest with the service the deserved and expect. The manager shared her views on how she runs her hotel and her chain of employees and the duties and responsibilities they carry out each day to keep the hotel in order.The manager uses advertising most ly for her marketing tool at her hotel. Advertising is what works best for pixy hill hotel, we advertise using brochures and the internet. The manager at the bugbear hotel is in charge of everything, but divides these responsibilities to make them easier to be done. The general role of the manager of the Goblin hill hotel (in the hospitality industry) is to ensure that the basic function of a hotel is up to standards, such as to make sure that the guest needs are put first and to ensure that they get total satisfactory in getting their money worth and also the functions of all employees are being carried out and/or complete.These are some of the responsibilities the manager of the goblin hill hotel mean and designing accommodationsCarrying out inspection of property and serviceDealing with contracts and suppliesRecruiting and monitoring staffAddressing problems with staff and also guestEnsuring security is effectivePlanning work schedule for staffThe manager wants to make sure tha t all these operations are being carried out while still making a profit. The manager is also responsible for the marketing of the hotel. The hotel consists of many jobs and responsibilities that should be carried out every day to keep the hotel running smoothly. In the hospitality industry there are a lot of jobs offered to locals.At the Goblin hill, employees are to make that each of their jobs are being done to suit the manager so that the hotel can be comfortable and well satisfactory towards the customers expectations. Producing a pleasant smile when a customer is approaching, speaking in perfect English so that they could understand and reveal with you as an employee or service provider is some of the inequalities that an you should/must in entering in to the hospitality industry. At the goblin hotel there is a beautiful view of the ocean and the garden.Here are some jobs that are offered by a hotelReceptionist- a receptionist of the hotel usually takes care of the front desk , they are normally the first person you see and speak to upon entering the hotel to check in for a room or your reservations. They are responsible for keeping at all measure the appearance of being productive and assertively punctual, other responsibilities of an receptionist areMaking of bookingsAnswering phonesMaking to the various governmentArranging business conferences and executing themDoing of transcripts and upgrading abridgmentBell-hop- a gong hop literally becomes your assistant as you enter the hotel or step out of the transportation. Here are some responsibilities of a bell hopAccompanies guest to their roomsClean poolsAssists guest and house keepersTurn on lightsHouse keeper- the house keepers are the persons who provide breakfast, lunch and dinner for all guest if necessary. They clean the villas, front office and also the guest clothing if requested.Maintenance- They ensures that all electronics and mechanical stuff stay in shape at the goblin hill hotel.Gardener- They prides their selves at the goblin hill hotel on their flora and fauna arrangement so that the gardens of the hotel maintain its beauty.Having a business in the hospitality industry comes with a lot of competitors some better than you and some worst, but you should always be ready for a change or always ensure that normalize tourist still wants to visit your resort.ConclusionThis projects details the importance of the delivering good services in the hospitality industry and how two essays about the factors that attract tourist to the Caribbean and the positive and negative aspects of community based tourism. It tells what community based tourism is and how it benefits the environments in which it resides. It also showed the roles and responsibilities of a manager within the hospitality industry and the jobs they offer.